Privacy Notice

Privacy Notice: Text

Lux Darkroom is a photographic studio, darkroom, and gallery in London that provides a printing and editioning service, workshops, tuition, and other events in analogue and historical photographic processes.

In order to provide these workshops, we need to collect and store information about our customers. We want to reassure you that we will never sell, rent, or trade your information with other companies and businesses for marketing purposes. We will use your information only for the purposes outlined in this Privacy Notice, and we are committed to keeping your information safe.

Lux Darkroom ("we", "us", "our") is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This notice explains how we collect, use, and protect your personal information when you interact with us through our website, email, or in person.

What information we collect

We may collect and process the following personal information:

Name
Contact details (email address, telephone number, postal address)
Payment details (via third-party payment processors only)
Booking and attendance information
Communication preferences
Any other information you voluntarily provide to us (e.g. during a workshop or through correspondence)

We do not knowingly collect data from individuals under 18.

How we use your information

We process your data for the following purposes:

To process bookings and deliver our services
To manage customer relationships
To send service-related and marketing communications
To respond to enquiries or complaints
To comply with legal obligations (e.g. accounting, tax)

Marketing emails will only be sent with your consent, and you can unsubscribe at any time.

Lawful bases for processing

We rely on the following lawful bases under the UK GDPR:

Contract: to provide services you request
Consent: for marketing communications
Legitimate interests: to maintain and improve our services
Legal obligation: to comply with our legal duties

Sharing your information

We do not sell or trade your personal data. We may share your information with trusted third parties who assist us in operating our website or delivering services, such as payment processors or IT service providers. These third parties are contractually obligated to keep your data secure and confidential.

We may also disclose personal information where required by law or to protect our legal rights.

How we store and protect your data

We store your personal information securely and take reasonable steps to protect it from loss, misuse, or unauthorised access.
Payment details are processed securely by our payment provider and are not stored on our systems.
We will retain your data only as long as necessary for the purposes outlined above, or as required by law.

Your rights

You have the following rights under the UK GDPR:

To access your personal data
To correct inaccuracies in your data
To have your data erased in certain circumstances
To restrict or object to certain processing
To data portability (where applicable)
To withdraw consent at any time for marketing

To exercise any of these rights, contact us at luxdarkroom@gmail.com. We may require proof of identity.

Cookies and website data

Our website may use cookies to enhance user experience.

Changes to this Privacy Notice

We may update this notice from time to time. The latest version will always be available on our website. We encourage you to review this notice periodically.

If you have any questions or concerns about this Privacy Notice or how we handle your data, please contact us via email: info@luxdarkroom.com or post: Lux Darkroom, 22-24 Prince of Wales Road, London NW5 3LG.

Last updated: July 2025

Lux Darkroom is a trading name of Mandarina Ltd, registered in England and Wales under company number 12749553.

Registered office: 22-24 Prince of Wales Road, London NW5 3LG.